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iOS eSIM Installation Guide

Follow these simple steps to install your eSIM on iPhone or iPad

Before You Start

  • Make sure your iPhone is eSIM compatible (iPhone XS/XR or later)
  • Connect to Wi-Fi for the installation process
  • Have your QR code ready from the confirmation email

Step 1: Open Settings

Go to your iPhone's Settings app

iOS Settings App

Find and tap the Settings app on your home screen. It's the gray icon with gears.

Alternative Methods

Direct Installation Link

If you received a direct installation link in your email, simply tap it on your iPhone to start the installation automatically.

Manual iOS Setup Instructions

If QR code scanning doesn't work, follow these manual setup steps:

  1. Go to Settings > Cellular/Mobile Data > Add eSIM or Set up Cellular/Mobile Service > Use QR Code on your device.
  2. Tap "Enter Details Manually" and enter the SM-DP+ Address and Activation Code by copying them, tap "Next", then tap "Continue" twice and wait for a while. Your eSIM will connect to the network, this may take a few minutes, then tap "Done".
  3. Choose a label for your new eSIM plan.
  4. Choose "Primary" for your default line, then tap "Continue".
  5. Choose the "Primary" you want to use with iMessage and FaceTime for your Apple ID, then tap "Continue".
  6. Choose your new eSIM plan for cellular/mobile data, then tap "Continue".

Troubleshooting

  • • If you see "Cellular Plan Cannot Be Added", make sure you're connected to Wi-Fi
  • • Ensure your device is unlocked and eSIM compatible
  • • Try restarting your device if the QR code won't scan
  • • Contact support if you continue to experience issues